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Wow! I'm blown away!
Greg,
I wanted to take a few minutes again to thank you and your team for a great
shopping experience.
A little background here, I have found that taking the
labels off the pound bags of spices I get from you guys look great on the
quart Ball canning jars I use to store my spices in. I had some stubborn
labels on the order I received prior to the order that arrived today. They
did not come off clean enough for me to re-apply them to my jars. Now I have
jars without labels......oh no! I requested and received 4 labels on the
factory backing which will ensure they will work this time. I cant put into
words my appreciation for you and your teams outstanding customer service in
sending me these labels free of charge no less.
Please take the time for me
to pass this along to all of them. There is actually real human hand writing
on my order receipt. How often do you see that in this day of "everyone is a
number" business mentality. I am in the service industry and know the
challenges of providing and maintaining superior customer service.
You guys
have customer service down to an art.
I am sure there are a lot of customers
of yours that spend much more money on spices than I do but you guys make us
little guys feel like we are your best customer and I thank all of you for
that. It's refreshing to be able to deal with businesses like yours.
Every
order has been 100% accurate and the free samples are icing on the cake.
That's an outstanding way to allow your customers to try something they may
not have originally purchased.
Many thanks to you and your team,
Matt, way down in Alabama
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Unless I get a restaurant, :-) I can't order any more spices for awhile, but I must tell you that I love your spices, your packaging and your website. I find everything so nicely packaged, neat and very clean.
It makes me "feel good" when I open one of your boxes. YOU DO A GOOD JOB!!
I just wanted to tell you that and to say, Thank you.
Paula W. from Stuart, FL CA
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Just got my order and I am totally floored WOW!!!! Your spices are amazingly fresh and full of flavor. Me and my husband's hobby is cooking Chili for the International Chili Society, my husband John is the 2011 World Chili Champion, so we are really motivated in finding the best Spices and chili peppers and powders. Your Spices are so RIGHT!!! I received the Manzanillo blend and loved it, although I don't like Chipotle....the blend is perfect.
I can honestly say that I will be referring you company to fellow cooks and the general public that samples our Chili. If possible could you mail me business card/magnet with your name and web address, as I said I am very impressed with your product, I will be ordering more very soon.
Thank You
Dora J.
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I just wanted to thank you for promptly sending my order. I have been making fried pies and was waiting for the pumpkin pie spice that smells so much better than what I had from the grocery store. I can now add more flavor than just cinnamon to my apple fried pies with your apple pie spice.
Thank you, Glenna, for the sample of Cow Tippin' Steak Seasoning. I am looking forward to trying it.
Sue D. from Mineral Wells, TX
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I received my order from Spices Inc., yesterday – it’s definitely the most deliciously fragrant package I’ve ever gotten!
My thanks to Glenna for the handwritten note, & especially for the sample of Manzanillo Seasoning! I’ve already hunted up a recipe I want to try it in.
I really appreciate the detailed information your website provides about each spice, as well as all the recipes. That definitely helps when selecting new spices to experiment with.
As with my previous order, I’m very pleased with the product, & extremely impressed by the level of customer service. (And I will continue to tout your company.)
Thanks!
Larisa R. from St. Cloud, FL
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Again, Thank You for the great spices. I have made my 3rd order I'm so happy that I found you guys on line. Thank you for the great customer service and the love you put in your spices.
Yvette T. from Boston, MA
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I got my order MAN THAT WAS FAST!!!! I opened the box and the smell of freshness just poured out and hit me in the face. It is great to get fresh spices to work with. We will be doing business again and again......
Tom L., SmokinTNT BBQ Customer from Wilmington, NC
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Hi Penny and Greg, I stumbled upon your site in a quest to find organic spices by mail. I was naive to the sizes of spices that I ordered but THRILLED when I got them today! They were much, much bigger than I expected and the aroma was amazing!!
Wendy B. Customer from Woodstock Valley, CT
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We recently received our order (SUPER fast service - thanks so much!!) and you kindly included a complimentary sample of Tuscany spices and suggested we use it to make a dipping oil. What a great suggestion!! It is delicious!! Thanks so much!!
Kathy P. Customer from Lehman, PA
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Thank you so much for the quick reply and your great customer service. I really appreciate it. I placed my order for the additional items. It is always a pleasure to do business with a company that takes such good care of their customers. Keep up the good work.
David H. Customer from Benicia, CA
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I just got my order from spicesinc and I am very happy! The Organic Saigon Cinnamon tastes great and I love the free granulated honey sample. You have the best selection and the best prices I've found. Thank You!
Jeremy W. Customer from San Marcos, TX
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Just wanted to thank you for your updates on my order. I received it today, will definitely be doing business with you in the future because of your strong commitment to customer service and satisfaction. And yes they are very hot. If you're a pepper/chili head this is the place to get them. Thanks
Wayne W. Customer from Bullard, TX
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When I opened the package; the aroma is fabulous. I can't believe that there is such a big difference between the store bought spices and the spices that I purchase from the Spice Inc.
Sally J. Customer from Severna Park, MD
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The first order I places with Spicesinc.com, they sent me a free sample of this. HOLY MOLY was it great! I had to order more and I will again. It is fragrant and a bit spicey but not overpowering... and it MAKES any Mexican dish I try, whether it is meats or veggies or rice or black beans. I am HOOKED!
Michelle S. Customer from Boca Raton, FL
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Thanks for your email asking how I liked the new spices. I have to tell you they are all great but the one that made the biggest hit was the Burger Blast. Over Labor Day we had a block party where all the BBQ's come out and each of us have a given task....well mine was burgers this year. I figured that this would be a good proving ground for the Blast.....I am proud of my homemade rubs, using a lot of your spices of course, but the burgers made with "The Blast" as the rub out preformed mine by 5 to 1. So I immediately ordered more!!!!
Keep up the good work you make us look good and the food taste great.
Kent O. Customer from Modesto, CA
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Dear Greg,
This is far more than I expected. This is perhaps the best customer service I have ever experienced. Thank you so much! You are my bulks spice company from now on!
Patty G. Customer from Seattle WA
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